Communicating Up, Down, Across, and Beyond the Organization
Interacting Effectively with Diverse People
"Effective communicators are flexible and flowing, not rigid and blocked."
— Nadine Grant
Do you know and/or work with people who: are energy boosters or energy busters?
make you feel good when they enter the room?
make you feel good when they leave the room?
A major challenge in business today is the ability to communicate effectively in a global community comprised of people from diverse generations, genders, genetics, socio-economic situations, political beliefs, religious practices, and values systems. The most effective communicators are speakers and listeners; givers and receivers. In the business community of the 21st Century, this means we need to be able to identity and craft our messages to the needs, wants, priorities, and goals of our communication partners. Effective multi-directional communicators use their understanding of others to focus clear, concise messages to the boss, their teammates, and/or their direct reports.
DISCOVER holistic nature of communication
ANALYZE needs, wants, priorities, goals of listeners
ASSESS learning styles of self/others
DISCOVER thinking & organizing preferences of self/others
BECOME effective multi-directional communicator
INCREASE communication competence to achieve goals
Effective internal to external communication tools
Applying the Law of Positive/Negative Expectations
Using the 4Vs of effective communicators
Communicating with others in their learning style
Organizing information for others in their thinking style
Treating others the way others want to be treated
Fearless Speaking and Presentation Skills You have the knowledge, education, and experience to do your job. Your work is meaningful. You are compensated fairly and enjoy your lifestyle. And... you need to give a presentation...